Questions about your order, personalization, or a B2B project? Write to us — a real person from our Warsaw studio replies within 1 business day.
Personalized orders are produced within 3–5 business days before shipping. Standard (blank) orders ship within 1–2 business days.
Non-personalized cases can be returned within 30 days, no questions asked. Personalized cases are made to order and are non-returnable unless there is a manufacturing defect.
Classic is a beautifully designed 7-compartment pill organizer — tactile, minimal, no electronics. Smart+ adds an embedded NFC chip that pairs with the Pillac companion app for reminders.
Yes. When you select 2 or 3 cases using the bundle option, the discount is applied instantly and shown in your cart.
The outer shell is made from matte ABS with a soft-touch coating. Compartment inserts are food-grade PP — safe for direct contact with supplements and medication.
Yes — pills in hand luggage are allowed on all EU flights, and a pill organizer is fine for personal use. For prescription medication abroad, keep the prescription handy.
It's our favorite kind of order. Engrave a name or a word, pick their color, and it arrives gift-ready. Pillac actually started as a gift — one box made for our founder's mom.
Wipe with a damp cloth and mild soap, then dry. Avoid dishwashers and hot water — and don't leave it on a sunny car dashboard.